1. The user enters a web address, e.g. http://www.italia-wifi.com into his browser window. The data request is converted and encrypted by the modem and sent over the dish to the satellite.

2. The satellite transmits the data request to the ground station.

3. The ground station retrieves the requested data from the internet and sends it back to the satellite.

4. The satellite transmits the data to the user. The modem receives the information from the satellite dish, then decrypts it and sends it directly to the web browser. Simply connect and start surfing at high speed!

Very Light usage
You need the internet for browsing the web and keeping in touch with family and friends. You send quite a few emails, and maybe use online chat and Facebook. Our estimate of an    UNLIMITED monthly data allowance on this lowest speed available, would allow you roughly:

- 500 emails
- 50 documents
- 10 music tracks
- 45 hours of browsing
- 5 video clip
- 50 photos or images.

Fair Access Policy

We like to think of Italia Wi-Fi as a very fair product. We charge users according to how much they want or need to use their connections, so light or occasional users get a fairer deal than with some traditional broadband business models.

To guarantee that all users experience equitable high speed Internet access, the Italia Wi-Fi service has a policing feature to control excessive use and to enforce the subscription levels.

We call this feature the Fair Access Policy (FAP). Excessive users become limited in speed at the moment they exceed a certain threshold of transferred data volume in any given time period.

This feature has been built in to protect regular users' high quality connectivity from excessive use by just a few users. The volume limit depends on the service package the customer has subscribed to. If we didn't do this policing automatically, typically 80% of the available bandwidth on the network would be consumed by 20% of the customers. If you need to send and receive more data than the Italia Wi-Fi account you've chosen allows, you maybe slowed down by the Fair Access Policy (FAP). But don't' worry, at this point you can:

- Upgrade to the next service level
- Buy a volume booster token from us just for that month
- Wait until your usage level falls below the FAP

Here's how the FAP translates into what each account will give you in terms of priority access on a daily basis. Remember. We'll never cut you off, and shortly you'll be able to monitor your monthly data usage on line via our website.

Satellite broadband is probably the most ecologically
friendly way to communicate over large distances.

Satellite broadband is probably the most ecologically friendly way to communicate over large distances. Italia Wi-Fi is the most cost effective way in financial terms to provide truly scalable broadband communications to isolated locations or remote communities, and installing satellite internet is kind to the countryside as well.

To enable a home, business or community to receive broadband by satellite, we don't need to dig holes or trenches to lay cables; there are no unsightly masts, towers or aerials needed. Consequently, we don't  need to disturb wildlife, flora or fauna to connect you to super fast broadband. Unlike its wired counterparts, satellite broadband needs no energy-expensive civil engineering works to every house, nor unsightly street cabinets.

A single satellite sitting in space, consumes little to no fuel to run, and can serve entire continents. The Italia Wi-Fi satellites run on 100% solar energy, and the complete satellite launch process, using hydrogen powered engines, generates about the same amount of CO2 as a normal US coast-to-coast airline trip on a Boeing 747.

Typically our Italia Wi-Fi satellites will remain in service, once launched, for 15 years.

Italia Wi-Fi has green credentials too:

- Over 20% of our company's energy is generated onsite using solar panels.

- There's no brown or nuclear energy on our site.
  What energy we can't generate onsite we source from Good Energy.

- We make extensive use of recycling for all our business waste, including packaging of all satellite equipment and
  old customer equipment.

- We're committed to improving our green credentials by at least 20% per annum.